Who Can Play on 997bat
You must be at least 18 years old to register. We verify age during account creation and may request proof of identity before processing withdrawals. Players under 18 are banned permanently if detected.
You must be physically located in Bangladesh when placing bets. Our system checks IP addresses and may block access from restricted regions. Using VPN or proxy services to bypass location checks violates these terms and will result in account closure.
Only one account per person. Multiple accounts created to abuse bonuses or evade restrictions will be closed, and any winnings forfeited. If you lose access to your original account, contact [email protected] instead of creating a new one.
Opening Your 997bat Account
Provide accurate personal details during registration. Your name, date of birth, and mobile number must match your National ID Card, Passport, or Driving Licence. We verify these documents before your first withdrawal.
Choose a strong password with at least 8 characters, including letters and numbers. Never share your password or let others use your account. You are responsible for all activity under your login credentials.
We may refuse registration or close accounts if we suspect fraudulent information, underage players, or attempts to circumvent our security systems.
Funding Your Account
Minimum deposit is ৳450. We accept bKash, Nagad, Rocket, and Upay. Deposits appear in your account within 4 minutes on average. If a deposit does not arrive within 30 minutes, contact live chat with your transaction reference number.
You must deposit from a payment account registered in your own name. Third-party deposits (from family, friends, or shared accounts) are not allowed. We will return such deposits to the source and may close your account.
Deposit limits can be set in your account settings to help manage your spending. Once set, limits cannot be increased for 24 hours. Contact support if you want to reduce them immediately.
Placing Bets and Playing Games
All bets are final once confirmed. Check your bet slip carefully before submitting. We do not cancel or modify bets after placement except in cases of obvious technical errors on our side.
Game results are determined by certified random number generators (RNG). We do not influence outcomes. If you suspect a technical fault during play, stop immediately and contact support with details of the session.
Stake limits vary by game. Slots from Evolution and Pragmatic Play have minimum bets starting at ৳1. Live Casino tables require at least ৳5. Maximum bets range from ৳5,000 to ৳50,000 depending on the game and your VIP tier.
Void Bets and Disputes
We reserve the right to void bets if a game malfunctions, incorrect odds are displayed, or we detect betting patterns that indicate collusion or exploitation of technical errors. Voided bets are refunded to your balance.
Sports bets are settled based on official results. If an event is abandoned or postponed for more than 24 hours, bets on that event are voided. Live betting closes 5 seconds before each point or play to prevent latency abuse.
Taking Money Out
Minimum withdrawal is ৳1,300. Maximum daily withdrawal is ৳195,000 for standard members, with higher limits for VIP tiers. Withdrawals process within 28 minutes on average after approval.
Before your first withdrawal, complete KYC verification by uploading a clear photo of your National ID Card, Passport, or Driving Licence. Our team reviews documents within 24 hours. You cannot withdraw until verification is approved.
Withdraw to the same payment method you used for deposits. If you deposited via multiple methods, withdrawals must be split proportionally. We do not transfer winnings to third-party accounts under any circumstances.
Wagering Requirements
Bonuses carry a 14x wagering requirement. You must bet the bonus amount 14 times before withdrawing any winnings. Not all games contribute equally to wagering:
- Slots 100% contribution
- Live Casino 20% contribution
- Sports Betting 10% contribution
- Crash Games 50% contribution
If you request a withdrawal before completing wagering, the bonus and any winnings from it are removed from your balance. Your original deposits and winnings from non-bonus funds remain withdrawable.
Using 997bat Bonuses
The 195% first deposit bonus (up to ৳28,000) is available once per player. Deposit at least ৳450 to qualify. The bonus expires 7 days after activation if wagering is not completed.
Reload bonuses provide 29% on subsequent deposits. These activate automatically when you deposit ৳450 or more. You can opt out of bonuses in your account settings before making a deposit.
Daily cashback of 0.8% applies to net losses over 24 hours. Cashback is credited every morning at 06:00 BDT and has no wagering requirement. VIP tiers receive higher cashback rates up to 1.4%.
Bonus abuse is prohibited. This includes opening multiple accounts, coordinated betting with other players to guarantee profits, or exploiting technical errors. We monitor betting patterns and will void bonuses and winnings if abuse is detected.
Play Within Your Limits
18+ Only. Gambling should be entertainment, not a way to make money. If gaming stops being fun, take a break.
Set deposit limits, loss limits, or session time limits in your account settings. You can also self-exclude for 7 days, 30 days, or permanently. Self-exclusion cannot be reversed once activated.
If you need help with problem gambling, contact these Bangladesh resources:
- National Mental Health Helpline: 16789
- Kaan Pete Roi Helpline: 01779554391
What You Cannot Do
Do not use automated software, bots, or scripts to place bets or play games. Do not attempt to hack, reverse-engineer, or exploit vulnerabilities in our platform. Such actions result in immediate account closure and forfeiture of funds.
Do not use 997bat for money laundering or other illegal activities. We monitor transactions and report suspicious activity to authorities. Accounts involved in fraud or criminal use are closed and reported to law enforcement.
Do not share, sell, or transfer your account to another person. Do not harass other players or our support staff. Abusive behavior leads to warnings, suspension, or permanent ban depending on severity.
Our Responsibilities and Limits
We operate gaming services but do not guarantee uninterrupted access. Scheduled maintenance, technical issues, or external factors (internet outages, payment processor downtime) may temporarily affect availability. We are not liable for losses during such periods.
We protect your data using SSL encryption and secure servers, but you are responsible for keeping your login credentials safe. We are not liable for unauthorized account access if you shared your password or failed to log out on a shared device.
Game providers (Evolution, Pragmatic Play, JDB, FA Chai, Sexy Gaming, JILI) control their games. We display these games but do not determine outcomes. Technical disputes about game results are resolved by the provider's logs, which we can review on request.
We May Update These Terms
We post changes on this page with a new "Last Updated" date. Major changes (like new wagering requirements or withdrawal limits) are announced via email and on-site notifications. Continuing to use 997bat after updates means you accept the revised terms.
If you disagree with updated terms, close your account and withdraw your balance before they take effect. Accounts closed due to term changes can withdraw funds but forfeit active bonuses.
Resolving Disagreements
If you have a complaint, contact our support team first. Most issues are resolved through live chat or email within 24 hours. Provide your account username, a description of the issue, and any relevant transaction IDs or screenshots.
If support cannot resolve your complaint, escalate to our management team at [email protected]. Include "Escalation Request" in the subject line. We respond to escalations within 72 hours with a final decision.
These terms are governed by Bangladesh law. Disputes that cannot be resolved internally may be subject to arbitration or legal proceedings in Dhaka courts.
Closing Your Account
You can close your account at any time by contacting support. Withdraw your balance first. Closed accounts cannot be reopened. If you self-excluded for gambling concerns, the exclusion period must expire before you can register a new account.
We may close accounts that violate these terms, remain inactive for more than 12 months, or are involved in fraud or abuse. We notify you by email before closure and allow time to withdraw remaining funds (unless closure is due to fraud, in which case funds may be withheld).
Questions About These Terms
Email us at [email protected] if anything is unclear. Our legal and compliance team reviews all term-related questions and responds within 48 hours. For general support, use live chat.