997bat Privacy Policy

997bat respects your privacy and takes responsibility for protecting the personal information you share with us. This Privacy Policy explains what data we collect when you use our platform, how we use it, who we share it with, and what choices you have. By registering an account or using 997bat services, you agree to the practices described here.

We are committed to maintaining the security and confidentiality of your information. This policy applies to all users accessing 997bat from Bangladesh or elsewhere.

What Information 997bat Collects

When you register, deposit, play, or contact support, we collect information necessary to provide our services and comply with legal requirements. The types of data we collect include:

Account Registration Data

• Full name as it appears on your National ID Card, Passport, or Driving Licence
• Date of birth to verify you are 18 years or older
• Email address for account notifications and security alerts
• Mobile phone number for account verification and two-factor authentication
• Username and encrypted password
• Country of residence and preferred currency (BDT)

Payment and Transaction Data

• Payment method details such as bKash, Nagad, Rocket, or Upay account numbers
• Transaction history including deposits, withdrawals, bonus claims, and game bets
• IP address and device information for fraud prevention
• Geolocation data to ensure compliance with local regulations

Identity Verification Documents

Before your first withdrawal, 997bat requires KYC verification. We collect copies of government-issued identification documents to confirm your identity and age. Accepted documents include:

• National ID Card (NID)
• Passport
• Driving Licence

Our compliance team reviews these documents within 24 hours. Once verified, your documents are stored securely and encrypted.

Usage and Behavioral Data

• Games you play and betting patterns
• Login times and session duration
• Device type, operating system, and browser information
• Pages you visit and features you use on 997bat
• Customer support interactions including live chat transcripts

Marketing Preferences

• Your consent to receive promotional emails, SMS, or push notifications
• Referral program participation and referral bonus claims

How 997bat Uses Your Information

We use the data we collect for specific purposes that enable us to operate our platform, protect our users, and improve your experience. Here is how we use your information:

Responsible Gaming Monitoring

997bat uses your transaction and gameplay data to monitor for signs of problem gambling. If we detect unusual patterns such as excessive deposits, long play sessions, or chasing losses, our support team may reach out to offer assistance or implement cooling-off periods. This is part of our commitment to responsible gaming.

Bonus and VIP Program Administration

We track your wagering activity to calculate bonus eligibility, wagering progress, and VIP tier advancement. For example, your monthly turnover determines whether you qualify for Silver, Gold, or Platinum VIP status, and your cashback percentage is calculated based on your tier.

Who 997bat Shares Your Data With

997bat does not sell your personal information to third parties. We only share data when necessary to provide our services, comply with laws, or protect our platform. Below are the categories of recipients who may receive your information:

Payment Processors

When you deposit or withdraw using bKash, Nagad, Rocket, or Upay, we share your payment details with these providers to complete the transaction. They process payments on our behalf and are required to protect your data according to their own privacy policies.

Game Providers

Game providers such as Evolution, Pragmatic Play, JDB, Sexy Gaming, FA Chai, and JILI receive limited data to deliver game content and calculate RTP. This typically includes your username, bet amounts, and win history. They do not receive your contact information or identity documents.

Identity Verification Services

We use third-party KYC verification services to authenticate your government-issued ID. These services compare the documents you upload against official databases and return a verification result. They do not store your documents permanently.

Customer Support Tools

Our 24/7 live chat is powered by a third-party support platform that stores chat transcripts for quality assurance and training purposes. Support agents can see your account details to assist with inquiries, but they do not have access to your password or full payment information.

Legal and Regulatory Authorities

If required by law, we may disclose your information to government agencies, law enforcement, or regulators in Bangladesh or other jurisdictions. This includes responding to court orders, subpoenas, or investigations related to fraud, money laundering, or other illegal activities.

Business Transfers

If 997bat is acquired by or merges with another company, your information may be transferred to the new owner. We will notify you via email if this occurs and explain any changes to how your data is handled.

How 997bat Protects Your Information

We implement technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse. Our security practices include:

• SSL Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols. This prevents interception during login, deposits, or withdrawals.
• Encrypted Storage: Sensitive information such as passwords and KYC documents are encrypted at rest using AES-256 encryption. Only authorized personnel can access this data.
• Two-Factor Authentication: You can enable 2FA on your account to add an extra layer of security. This requires a verification code sent to your mobile phone in addition to your password.
• Regular Security Audits: Our systems undergo periodic penetration testing and vulnerability assessments to identify and address potential weaknesses.
• Access Controls: Employee access to user data is restricted based on job role. Compliance and support teams can only view information necessary for their tasks.
• Fraud Detection Systems: We monitor for suspicious activity such as multiple accounts from the same device, unusual betting patterns, or mismatched identity documents.

While we take extensive precautions, no system is completely secure. You are responsible for keeping your login credentials confidential and logging out after each session, especially on shared devices.

How Long We Keep Your Data

997bat retains your personal information for as long as your account is active or as needed to provide services. After you close your account, we keep certain data to comply with legal obligations and resolve disputes. Specific retention periods include:

If you request account deletion, we will anonymize or delete your personal data within 30 days, except where we are legally required to retain it. Transaction records and KYC documents remain in our archives for the periods listed above.

Your Rights Over Your Information

You have control over how 997bat uses your data. Depending on your location, you may have the following rights:

Access Your Data

You can request a copy of the personal information we hold about you. Log in to your account and navigate to the Account Settings page to download your data, or contact [email protected] to request a full data export. We will provide this within 30 days.

Correct Inaccurate Information

If your name, email, or phone number changes, update it in your Account Settings. For corrections to your KYC documents, contact our support team with the updated information.

Delete Your Account

You can close your account at any time by contacting support. We will process your request within 48 hours. Note that closing your account forfeits any remaining bonus balance and pending withdrawals must be completed before deletion.

Withdraw Marketing Consent

If you no longer wish to receive promotional emails or SMS from 997bat, click the unsubscribe link in any email or reply STOP to SMS messages. You can also update your communication preferences in Account Settings. This will not affect transactional messages such as deposit confirmations or security alerts.

Object to Data Processing

If you believe we are processing your data unlawfully or without a valid legal basis, you can object by contacting [email protected]. We will review your request and respond within 30 days.

Lodge a Complaint

If you are not satisfied with how 997bat handles your data, you have the right to file a complaint with the data protection authority in your country. For users in Bangladesh, contact the relevant regulatory body overseeing online gaming and consumer protection.

Cookies and Tracking Technologies

997bat uses cookies and similar technologies to enhance your experience, analyze site traffic, and deliver personalized content. Cookies are small text files stored on your device when you visit our website or use our app.

Types of Cookies We Use

• Essential Cookies: Required for login, session management, and secure transactions. These cannot be disabled without affecting site functionality.
• Performance Cookies: Collect anonymous data about how you use 997bat, such as which pages you visit and how long you stay. This helps us improve the platform.
• Functional Cookies: Remember your preferences such as language, currency, and game filters to provide a customized experience.
• Marketing Cookies: Track your activity across sites to deliver targeted promotions. These are only set if you consent to marketing communications.

You can manage cookie preferences in your browser settings. Disabling cookies may limit certain features such as staying logged in or viewing personalized game recommendations.

Third-Party Links and Services

997bat may contain links to external websites such as payment providers, game developers, or social media platforms. We are not responsible for the privacy practices of these third parties. Before sharing your information on external sites, review their privacy policies.

Protection of Minors

997bat is only available to users who are 18 years or older. We do not knowingly collect information from anyone under 18. If we discover that a minor has registered an account, we will immediately close it and delete their data. Parents or guardians who believe a child has accessed 997bat should contact [email protected] immediately.

International Data Transfers

Your information may be transferred to and stored on servers located outside Bangladesh to enable our services. We ensure that any international transfers comply with applicable data protection laws and that recipients provide adequate protection for your data. This includes using standard contractual clauses or other approved transfer mechanisms.

Changes to This Privacy Policy

997bat may update this Privacy Policy to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify you via email or a prominent notice on our website at least 30 days before the new policy takes effect. Continuing to use 997bat after the effective date means you accept the updated terms.

The current version is always available at https://997bat.ws/privacy/. Check this page periodically to stay informed about how we protect your information.

Contact 997bat About Privacy

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a security concern, reach out to our team:

• Email: [email protected]
• Live Chat: Available 24/7 on the 997bat website and app
• Response Time: We aim to reply to privacy inquiries within 48 hours

For urgent security issues such as unauthorized account access, contact support immediately through live chat.