997bat Withdrawal & KYC Guide
This guide walks you through the complete withdrawal process at 997bat, including KYC verification. You will learn how to request a payout, which documents to prepare, how long verification takes, and what to do if your request is delayed.
Getting Your Winnings
997bat processes withdrawals to bKash, Nagad, Rocket, and Upay. Once your account is verified, most requests complete within 28 minutes. First-time withdrawals require KYC approval, which adds up to 2 hours to the process.
- 28-minute processing after approval
- Minimum withdrawal ৳1,300
- Daily limit up to ৳195,000 (higher for VIP)
- One-time KYC for all future payouts
Withdrawal Methods & Processing Times
997bat supports four mobile banking services for withdrawals. All methods process at the same speed once your account is verified. Choose the same method you used for deposits to avoid confusion.
- bKash Processing: 28 minutes · Fee: None
- Nagad Processing: 28 minutes · Fee: None
- Rocket Processing: 28 minutes · Fee: None
- Upay Processing: 28 minutes · Fee: None
Your daily withdrawal limit depends on your VIP tier. Bronze members can withdraw up to ৳200,000 per day. Silver members get ৳290,000, Gold members ৳440,000, and Platinum members ৳650,000. The minimum withdrawal amount for all tiers is ৳1,300.
How to Request a Withdrawal
Follow these steps to withdraw funds from your 997bat account. If this is your first withdrawal, you will be prompted to complete KYC verification before the request is processed.
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Log In & Go to Cashier
Open the 997bat app or website. Tap your profile icon, then select Withdraw from the menu. You will see your current balance and available withdrawal methods.
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Enter Amount & Payment Details
Type the amount you want to withdraw (minimum ৳1,300). Select your preferred mobile banking service and enter the account number where you want to receive funds. Double-check the number to avoid delays.
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Submit Request
Review the details and tap Confirm Withdrawal. If this is your first time, you will be redirected to the KYC upload page. Existing verified users will see the request move to pending status immediately.
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Receive Funds
Once approved, the money arrives in your mobile banking account within 28 minutes. You will receive a confirmation message on the app and via SMS when the transfer is complete.
KYC Verification Process
KYC (Know Your Customer) is a one-time identity check required before your first withdrawal. It confirms you are over 18 and protects your account from unauthorized access. The process takes about 5 minutes to complete, and the review finishes within 24 hours.
997bat verifies your identity by checking a government-issued document against the name and date of birth registered on your account. You only need to upload documents once. After approval, all future withdrawals proceed without additional verification unless you change your account details.
The verification review runs 24/7. Most submissions are approved within 2 hours during peak times and faster overnight. If your documents are rejected, you will receive specific instructions on what to fix and can resubmit immediately.
Documents You Need
You must upload one of the following government-issued documents. The document must be valid, clearly readable, and match the name on your 997bat account.
National ID Card
Front and back photos of your NID. All four corners must be visible. Do not crop or edit the image.
Passport
Photo of the information page showing your full name, date of birth, and passport number. The page must be flat and in focus.
Driving Licence
Front and back photos of your driving licence. Text must be legible without glare or shadows covering the details.
Photo Requirements
- File format: JPG or PNG
- File size: Between 500 KB and 5 MB
- Resolution: At least 1200 pixels on the longest side
- Lighting: Bright, even light with no glare on the document surface
- Background: Place the document on a solid dark surface for contrast
- Clarity: All text and photos on the document must be sharp and readable
Do not upload screenshots, scanned copies sent via email, or photos taken from a screen. Use your phone camera to take a fresh photo directly from the physical document.
Common Rejection Reasons
Most KYC rejections happen because of photo quality issues or mismatched information. Here are the most frequent problems and how to fix them.
Why Documents Get Rejected
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Name mismatch The name on your document does not match the name registered on your 997bat account. Contact support to update your account name before resubmitting.
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Blurry or low-resolution photo The text or photo on the document is not readable. Retake the photo in bright light, hold the camera steady, and make sure the entire document fits in the frame without cutting off edges.
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Glare or shadows Light reflects off the document surface, making parts unreadable. Avoid direct overhead light or flash. Position the document at a slight angle to the light source.
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Expired document The document has passed its expiry date. Upload a current valid document instead.
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Document corners cut off All four corners of the card must be visible in the photo. Leave a small margin around the edges when framing your shot.
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Wrong document type You uploaded a utility bill, bank statement, or other document not accepted for KYC. Use only NID, passport, or driving licence.
If your documents are rejected, you will receive a notification explaining the issue. Fix the problem and upload new photos through the same KYC page. There is no penalty for resubmission, and you can try again immediately.
Tips for Fast Approval
These best practices help you pass KYC verification on the first attempt and avoid common delays.
Use Natural Light
Take photos during the day near a window. Natural light produces the clearest images without harsh reflections. Avoid using your phone flash, which creates glare on plastic cards.
Check Before Uploading
Zoom in on the photo and make sure every letter and number is legible. If you squint to read any part of the document, the verification team will not accept it. Retake the photo if needed.
Keep Documents Private
997bat encrypts all uploaded documents and stores them on secure servers. Your information is never shared with third parties. Delete photos from your phone after uploading to prevent accidental sharing.
Submit During Off-Peak Hours
Verification runs faster between 2 AM and 8 AM Bangladesh time when fewer requests are in the queue. You can still submit anytime, but late-night uploads often get approved within an hour.
Frequently Asked Questions
How long does KYC verification take?
Most KYC reviews complete within 24 hours. During busy periods, it may take up to 48 hours. You will receive an email and app notification as soon as your documents are approved. First-time withdrawals after approval take an additional 2 hours to process.
Can I withdraw before completing KYC?
No. All withdrawal requests require KYC approval. You can deposit and play without verification, but you must complete the process before your first payout. This is a standard security measure across all licensed platforms.
What if my name on the document is different from my account?
Contact [email protected] with a photo of your document and your account username. The support team will update your registered name to match your ID. This process takes 1–2 hours. Once your account name is corrected, you can proceed with KYC verification.
Is there a fee for withdrawals?
997bat does not charge any withdrawal fees. Your mobile banking provider may apply their standard transaction fees when you receive the money. Check with bKash, Nagad, Rocket, or Upay for their current fee schedule.
How many times can I withdraw per day?
You can make unlimited withdrawal requests as long as the total amount stays within your daily limit. Bronze members can withdraw up to ৳200,000 per day across all requests. Higher VIP tiers have larger limits.
Can I withdraw to a different mobile banking account than I used for deposits?
Yes, but it may trigger additional verification. For the fastest processing, use the same account number you deposited from. If you need to use a different account, make sure it is registered in your name and be ready to verify ownership if requested.
What happens if my withdrawal request is rejected?
Rejected requests return the funds to your 997bat account balance immediately. You will receive a message explaining the reason for rejection. Common causes include incomplete KYC, incorrect account numbers, or bonus wagering requirements not met. Fix the issue and submit a new request.
Do I need to verify my account again if I change my phone number?
No. KYC is tied to your identity, not your contact details. You can update your phone number or email in account settings without repeating the verification process. Your approved documents remain valid.
Can I speed up the withdrawal after it is approved?
No. Once your request is approved, it enters the payment queue and processes automatically. The 28-minute timeframe is standard for all members. VIP members do not get faster processing, but they have higher daily limits and priority support for rejected requests.
What if I uploaded the wrong document by mistake?
Go back to the KYC page and delete the incorrect file. Upload the correct document and resubmit. You do not need to contact support unless you have trouble accessing the upload page.
Ready to Start Playing?
Complete your registration now and get your account verified. Once KYC is approved, you can deposit, play, and withdraw your winnings anytime.
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